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Security
Our Commitment to Security
At Carousel, we prioritize the security of our systems and the protection of our users' data. We understand that strong security measures are crucial in today's digital environment, and we are committed to implementing robust protections for our users.
Our Security Measures
1.
We use advanced encryption methods to secure data during transit, ensuring that user information remains confidential and protected against unauthorized access.
2.
Our network is safeguarded by state-of-the-art firewalls, providing a strong line of defense against external threats.
3.
We conduct regular scans for common vulnerabilities to identify and address potential security issues proactively.
4.
We perform regular backups of our data, ensuring that we can quickly restore information in the event of an incident.
Incident Response
Carousel has a thorough protocol in place for responding to security incidents. Our dedicated team is prepared to swiftly manage and mitigate any issues that arise, ensuring minimal impact on our services and users.
Responsible Disclosure
We encourage responsible disclosure of any potential security vulnerabilities. If you believe you have found a security issue within our systems, please email us at security@session.services. We request that any testing be conducted on our staging environment at staging.carousel.net.au and not on our production systems. We aim to acknowledge all reports within 24 hours and address them promptly.
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